Hi,
I seee that you are obliging people to have the current account if they wish to continue using the card, whilst I am waiting for a new card to be sent can I still continue to use my existing card?
thankyou but that wasnt an answer to my question, I understood and read all those FAQ
s my question is “whilst I am waiting can I continue to use my existing card”? Otherwise I will be without money for several days
No one is going to stop you use it
Realistically though, even though I don’t actually know the answer, I can pretty much guarentee that you won’t be in a situation where you can’t access your money.
I don’t see the above question being answered on the linked simplified FAQ.
This is about the transition from the pre-paid to the current account, while waiting for the current account to be sent out. To answer that, it’s covered on the blog post Current Accounts | Open a Bank Account Online | Monzo
Once you agree to new terms and conditions, you’ll be able to order a debit card which, once activated, will seamlessly move your data and balance from your prepaid card to your current account.
ok thanks, I think it is probably best if I ask Monzo…if thy discontinue the prepaid cards, and they do this whilst I am waiting for a new card then there is a very real chance that I wouldn`t be able to access funds
Thankyou Shaun that has answered my question
I’ve added the question to the FAQ.
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