Using existing card while waiting for new card [Prepaid Beta]


#1

Hi,
I seee that you are obliging people to have the current account if they wish to continue using the card, whilst I am waiting for a new card to be sent can I still continue to use my existing card?


(Danny) #2

#3

thankyou but that wasnt an answer to my question, I understood and read all those FAQs my question is “whilst I am waiting can I continue to use my existing card”? Otherwise I will be without money for several days


(Sufi) #4

No one is going to stop you use it :slight_smile:


(knows someone who knows Tom quite well) #5

Realistically though, even though I don’t actually know the answer, I can pretty much guarentee that you won’t be in a situation where you can’t access your money.


(Shaun McDonald) #6

I don’t see the above question being answered on the linked simplified FAQ.

This is about the transition from the pre-paid to the current account, while waiting for the current account to be sent out. To answer that, it’s covered on the blog post https://monzo.com/blog/2017/10/10/current-accounts-are-coming/

Once you agree to new terms and conditions, you’ll be able to order a debit card which, once activated, will seamlessly move your data and balance from your prepaid card to your current account.


#7

ok thanks, I think it is probably best if I ask Monzo…if thy discontinue the prepaid cards, and they do this whilst I am waiting for a new card then there is a very real chance that I wouldn`t be able to access funds


#8

Thankyou Shaun that has answered my question


(Shaun McDonald) #9

I’ve added the question to the FAQ.


(system) #10

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.