There is whole thread here for you to share your thoughts on the subject 
Given that the card will be disabled when you upgrade and it can’t authorise offline transactions there’s absolutely no harm in keeping the card around as it will always decline. You should keep it as a souvenir. 
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Uhm well, I mean I got a 1 minute response time on Saturday.
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That would great. Over 3 hours now versus 3 minutes on a recent enquiry with Starling
That’s insane… and the fact they’re prepared to say that in public makes me suspect it’s normal.
As much as this is true, I can imagine it not being quite so clear for some of the less technical Monzo members.
lol is this now turning into a battle of wills on your part - if I haven’t had an answer from in app support in less than 30 minutes I usually follow up with a" hello anybody there" - which is usually answered within 5 minutes - do messages slip through the system ?- presumably
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maybe a “are you closed at the weekend” might work
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I was the one who set this in the in-app chat settings after the last week. We were truly swamped by the fallout of the recent prepaid card outages and I changed this to better set expenctations over the nights and weekends. I have asked someone to change it back.
As for wait times themselves, we’ve spent the last few months hiring significantly more support staff to better handle our evening and weekend load.
Please also do remember that iOS users were not officially supposed to be upgraded until the start of next week and non-preview Android users are unlikely to have received their cards just yet. I’ll see if I can contact someone to look at the current account queue today though. 
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many thanks as usual the legend RichardR
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I would love an invite if still available 
A big thanks to Calum on the COps for sorting out my update to CA
5/5
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Still waiting…
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My vote worked 
would it be annoying if I had already migrated 
Same here! Guess maybe Monday onwards…
Mines all done, downloaded app went through a few steps and bam all merged over.
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Good to hear it’s sorted 
Same, October spend is all wrong though but still it’s done now so all good
log out and back in - should sort it