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Found him on Discord. Weirdly using āemperor of the universeā as his name. Reinforces the fact that everyone who left has joined straight back up again anonymously.
To be clear, this STILL is not doxxing.
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That went well.
what did i miss? 
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Hmm 
, me too @tdevx. So, what happened for all these rules to appear.
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Ah, I miss those days. The thing is that Monzo is basically, give-or-take, a fully-featured bank now. They even added the Joint Account Custom Categories 
. I know that they can add this or that feature now, but itās an ever-diminishing set of things. I personally donāt like / have use for the random bolt-ons to the paid-for accounts, nor most of the long-tail features to be honest. Monzo mostly feels like a feature-complete bank, one that is actually in the 21st century from bottom to top. And letās face it, your bank account is a tool, not an endpoint. Money is a transactional entity, not an end in and of itself. So reallyā¦ I guess that there just isnāt that much more to discuss, like there was in The Good Old Days.
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Iād argue that there is more.
Their offerings, customer base, staff, and teams have all expanded significantly, and their feature set continues to grow. That means thereās now even more to explore, gather feedback on, and generate ideas from.
The community is just a checkbox exercise for staff. Drop an update, and ask for feedback, but then never engage in discussion.
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To be clear it was me who used that phrase and given Iāve made the same request to Monzo support, it can be taken with a pinch of salt.
I do think itās inevitable some people will feel a variety of emotions given a community thatās been a big part of our lives for a long time is basically now over.
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I disagree. Itās up to Monzo if the forum stays open.
A community is the group of people we interact with and the way those people interact, and the community is now gone.
The community hasnāt gone. Perhaps the people that you consider as your community have gone but there are still people communicating on here.
Iām on both but I find this far easier to use and Iām not really into the rather juvenile conversation on the Discord.
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Yes thatās exactly what I mean, as in thatās what people will react to one way or another. And it has very much gone, you can see it, thereās now a few posts here and there about banking and otherwise thatās it.
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I donāt think it would.
The community as I joined was mainly early adopters and staff co-creating a new bank together. Those days left around 2020 with the odd exception or two.
As Monzo has grown so has how it gets its research for new products and I really donāt think itās here anymore and hasnāt been for a while.
I suspect it was as busy as it was because a small band of active posters kept it artificially active and itās now noticeable that theyāre not here.
Iād bet over 99% of the Monzo customer base are not that bothered about new features, even if they were promoted to join here.
They just want the app to work and their money to do things for them.
How does one find the Discord?
Itās certainly interesting trying to identify people from their new names. I think Iāve worked out quite a fewā¦
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The worst offenders are the ones who were the same on here - thatās why itās easy to identify them from their new names
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You can just hide the general chat from your channel list if youāre not interested.
General chat will always be a free for all.
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Iāve done some testing, created an account ticking the box āUnder 18ā and itās still alive, hasnāt been removed at all. It can post and it gets approved even whilst it knowing itās underage!
Might want to have a chat with your developers, or better actually make this community inclusive.
Iām sure it can and hopefully thatāll happen.
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I donāt get all the drama.
There was a core of frequent posters, many of whom I understand have been here since the early days of Monzo/Mondo.
While itās true they created a community by their sheer excitement, knowledge and enthusiasm for discussing all things Monzo and finance in general, they are not the forum. There are numerous other people who have come and gone, and posting here seems alive and well.
To say things like āthis place is done forā because a few people left and/or because some keywords were added to a filter is, respectfully, a ridiculous exaggeration.
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You do kinda need people for a forum to work and if people leave and are not replaced, it will just die out anyway.
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