Unsubscribe from alerts?

(Scott) #1

Hey all :wave:
I have signed up for the text alerts for when the cards are down etc, silly me didn’t realise I did it for the prepaid card and not my CA any ideas how I can unsubscribe from these texts? :crossed_fingers:

( related to Monzo CEO, Investor in Monzo ) #2

presumably on a message thats been sent to you about an outage on pre paid card reply with text STOP

(Andrew Schofield) #3

The knowledge base suggests that is possible: http://help.statuspage.io/knowledge_base/topics/email-and-sms-notifications

You would probably be sending an international SMS though, so it might be worth looking up how much that will cost you.

(Scott) #4

Great thanks both, just text STOP to the Number hopefully that will do it :crossed_fingers:

(system) closed #5

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