Current Account’s Status Page


(Alex Sherwood) #1

It turns out there is a Status page for the current accounts -

http://monzo.statuspage.io

& yes, there is an outage for card payments this morning.


Text messages
Upcoming maintenance on the current account
(Matt) #2

:frowning: Really interested to get more details of what happened here.


#3

I got declined for a can of coke :flushed: luckily other cards to save my blushes.

Definitely time for me to subscribe for the status updates.


(Alex Sherwood) #4

Good point!

For anyone who’s new to this - I’d recommend subscribing to SMS alerts for outages on Status page since we don’t get the in-app notifications yet & even if we did, you won’t while travelling with no data..


(Alex Sherwood) #5

According to the Status page, the issue’s now resolved :tada:


( related to Monzo CEO, Investor in Monzo ) #6

strange I didn’t get an SMS only knew when I opened the app up and then banner across the top - on other app I get a Text - maybe I haven’t read the small print ?


(Alex Sherwood) #7

Did you subscribe to updates on that new (separate) page?

I did & I did receive a text.


( related to Monzo CEO, Investor in Monzo ) #8

nope - I assumed (wrongly) that the telephone number registered for both accounts would be used rather than having to re register :slight_smile: - thanks - now have subscribed


(Tony) #9

Hey, I suggested this!!

And not even a free t-shirt offered! :joy:


(Adam Williams) #10

Would be interesting to see a post-mortem for that outage, but I guess it’s not so critical given we’re still in the testing period. :crossed_fingers: the CA w/ Monzo’s own stuff is better than GPS, though


(Simon Turp) #11

Wait until during the week and you’ll probably get something in the post now…


(Alex Sherwood) #12

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