Unable to verify


(Codane Brown) #1

Hi,

I have recently received my card, but have been unable to verify with a picture of my photo id as the app crashes everytime I try to use the camera


(Josh Bray) #2

Can you try to restart your device.
If that doesn’t work please uninstall the app and then reinstall it.
If all else fails just drop the support team a message


(Codane Brown) #3

Thanks, neither worked, but will drop them a message