Unable to apply for "Complaints Adviser" role, getting errors

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Hello All,

I’m trying to apply for “Complaints Adviser” role using this link Job Application for Complaints Adviser at Monzo , however, I’m getting 2 specific errors:

  1. When trying to upload my CV(irrespective of the file format, be it .pdf or .docx), I get the following error:

    Resume/CV is required. Cannot read properties of undefined (reading ‘uploadFile’)

  2. Once I bypass the above error by copy & pasting my CV content into “Enter manually” option and complete the application, while hitting the submit button, I get the following error:

There was an error processing your application. Please try again

I’ve already tried different browsers, different devices but the issue persists. Any HR/Tech/Experienced person please help me submitting my application(may be another way like HR email or another link) as I really would like to apply and get this job as I believe I’m a good fit for this role.

Unable to Submit my application(Monzo)
Unable to Submit my application(Monzo)1707×797 30.9 KB

Unable to upload CV(Monzo)
Unable to upload CV(Monzo)1825×977 86.9 KB

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Hey @technerd, I’ve raised this with the hiring team, either for a fix or for an alternative way for you to apply :blush:

3 Likes
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Congratulations you’ve passed the first test :smirk:

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@technerd I’ve sent you a message with a contact you can reach out to :blush:

3 Likes
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This post is the front runner in Most Ironic Post of the Year contest so far.

Early days, though.

6 Likes
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Thanks for the DM @sheona , I’ve reached out to the concerned contact. Hope things go smooth from here and yeah, thanks again for the support!