Hi Monzo,
I have been applying for Monzo jobs for quite some time. I get an auto rejection mostly in a day.
It almost sounds like noone is reading the CV, it just getting rejected.
Can someone help with a que here?
Hey @sou100mya
When you mean CV, is this in regards to a job application or applying for a Monzo Account?
They mentioned applying for jobs, so I assume jobs @_tom 
3 Likes
Unfortunately this wonāt be something we can assist with on the forum or potentially at all - However I will escalate this internally for you @sou100mya to see if thereās anything I can do from this side.
3 Likes
Yes, I mean the job application at Monzo website
Take the hint?
Are you actually qualified or just spamming every job you see?
1 Like
Why escalate internally for an issue that doesnāt need escalating?
ops-hiring@monzo.com for an update on your application @sou100mya
No news = no luck this time.
4 Likes
Thanks @Carlo1460 !
2 Likes
But they had news - they got rejected 
1 Like
Ah yeah 
Why so desperate to join Monzo planning a heist are we
I landed at this website while websearching similar questions on google. People have asked such questions here in the past.
Pardon my ignorance.
None of those people got help here either.
If you are applying and being rejected, there is your answer. Whether youāre happy with that and think you are fully qualified is moot. Nobody is going to get you back in contention.
Rethink if your qualifications and experience match to what Monzo are looking for and then apply if there is another role that suits. Applying for everything you see is not going to help your cause.
1 Like
It took me about 4 applications and then failed a first interview, went again a few months later and got the job (I since left, weirdly prefer the more corporate vibe).
1 Like
It might be a case of the āATSā style CV screening thatās quite common in auto screen land - would suggest reviewing how well your CV fits the job spec of the role, and perhaps tailoring it more to key aspects of the job spec if your skills match but are getting rejected.
Sometimes these systems look for keyword matches so itās worth a quick tailoring of your CV to the specific job spec to make sure relevant key skills per the Job Spec are listed.
Beyond that I have nothing useful to offer!
4 Likes
It will (almost certainly) be this. If you google ATS scanners you can get it to scan your CV and find if itāll beat the bot. Equally if you have been spam applying this might also go against you.
I did this to my cv and found missing keywords, the columns which the ATS couldnāt read properly and therefore cut down my score, etc etc.
PS - I recruit often in my role and for the last one I had over 200 people apply for a servicedesk member. Not a chance in hell I was going to read all of those, so the system automatically rejected around 180 and gave me the top 20 to look at.
1 Like
To be fair, itās not easy process wise
I applied to be a COP A few years ago, when Lloyds Let me go (I was a contractor) Some of the questions I simply were not ready for to answer in a fashion that they wanted, Despite having at that point 7 years of Customer service experience.
Itās a tough old game and Iām not complaining that I Got rejected after spending two hours filling in the application
No, Iām not kidding. Itās just tough luck. Thatās all it is.
There needs to be a right enshrined in law to request a human to review whatever data a decision is based on. If this is how hiring works these days I hate the world.
The problem with this is volume. Are you really going to have a human looking at each and every application for a job? That in itself would create a whole new industry with very little benefit except maybe people who didnāt get the job would get better feedback.
I do think thereās a middle ground here though which is better feedback. Perhaps using ML/AI to summarise and review cvs against job spec and hiring notes, and then summarising actions the individual could take for the future
2 Likes
I inherently distrust the ability of machine-based systems to make an informed, unbiased decision.
Based on your description above your process doesnāt actually find the best candidate out of the 200 applicants, it finds the ones who are best at whatever the CV version of SEO is. Itās just tricking the machine into putting you at the top and then bullshitting your way through an interview.
There could be better candidates out there, who just arenāt so good at playing the machine. Why not have a quick, easy to review criterion for manually rejecting obviously poor fit candidates?
I donāt think it needs to be an automatic right, just something for people to be able to request (or reject automated decision making). It would help reduce one type of bias (and arguably the more dangerous kind).
Or we just let Skynet blow us up already.
3 Likes