Receiving auto rejection from Monzo

Hi Monzo,

I have been applying for Monzo jobs for quite some time. I get an auto rejection mostly in a day.
It almost sounds like noone is reading the CV, it just getting rejected.

Can someone help with a que here?

Hey @sou100mya

When you mean CV, is this in regards to a job application or applying for a Monzo Account?

:face_with_peeking_eye:

Unfortunately this won’t be something we can assist with on the forum or potentially at all - However I will escalate this internally for you @sou100mya to see if there’s anything I can do from this side.

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Yes, I mean the job application at Monzo website

Take the hint?

Are you actually qualified or just spamming every job you see?

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Why escalate internally for an issue that doesn’t need escalating?

ops-hiring@monzo.com for an update on your application @sou100mya

No news = no luck this time.

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Thanks @Carlo1460 !

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Ah yeah :sweat_smile:

I landed at this website while websearching similar questions on google. People have asked such questions here in the past.

Pardon my ignorance.

None of those people got help here either.

If you are applying and being rejected, there is your answer. Whether you’re happy with that and think you are fully qualified is moot. Nobody is going to get you back in contention.

Rethink if your qualifications and experience match to what Monzo are looking for and then apply if there is another role that suits. Applying for everything you see is not going to help your cause.

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It took me about 4 applications and then failed a first interview, went again a few months later and got the job (I since left, weirdly prefer the more corporate vibe).

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It might be a case of the ā€œATSā€ style CV screening that’s quite common in auto screen land - would suggest reviewing how well your CV fits the job spec of the role, and perhaps tailoring it more to key aspects of the job spec if your skills match but are getting rejected.

Sometimes these systems look for keyword matches so it’s worth a quick tailoring of your CV to the specific job spec to make sure relevant key skills per the Job Spec are listed.

Beyond that I have nothing useful to offer!

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It will (almost certainly) be this. If you google ATS scanners you can get it to scan your CV and find if it’ll beat the bot. Equally if you have been spam applying this might also go against you.

I did this to my cv and found missing keywords, the columns which the ATS couldn’t read properly and therefore cut down my score, etc etc.

PS - I recruit often in my role and for the last one I had over 200 people apply for a servicedesk member. Not a chance in hell I was going to read all of those, so the system automatically rejected around 180 and gave me the top 20 to look at.

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The problem with this is volume. Are you really going to have a human looking at each and every application for a job? That in itself would create a whole new industry with very little benefit except maybe people who didn’t get the job would get better feedback.

I do think there’s a middle ground here though which is better feedback. Perhaps using ML/AI to summarise and review cvs against job spec and hiring notes, and then summarising actions the individual could take for the future

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But this would be true for any selection method. It also assumes that there is a completely objective view of what ā€œbestā€ is.

Any system will suit some candidates over others.

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At some large firms, candidates have the option of requesting the scoring and full basis for the decision. Some firms have a policy that allows this (it’s not a legal right though).

The firm I work for is a multinational (I’m in IT) and they are very strict on how people are recruited and promoted. It’s all scoring based. Every decision requires evidence and justification, in case the rejected candidate makes a complaint.

Sadly, they can only request this if they get through to the interview stage. As others have pointed out, CV screening is now largely automated.

I do agree with you though, this does need to be looked at and improved upon. It has all become a little too inhuman…

Try being on the other side of the fence. 200 CVs for a role and a vast majority don’t have any sort of experience or qualifications that requirements of the role.

Manual human sorting would be a lot easier if people didn’t just apply for roles they have zero hope of getting.

A machine also isn’t biased against age/race/name or anything else the candidate shouldn’t be judged on.

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I’ve had the task many times of manually sorting though 100’s of CVs.

From my experience, it appears that applicants often use automated systems to apply, so it makes sense for companies to do the same.

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I’m not saying it’s right but it is how many places handle recruitment. We of course score any candidates at interview stage appropriately and fairly. And actually this also supports bias reduction too. The computer is a computer.

Does it always get it right, possibly not. But such is the world we live in now. Unfortunately it is part of the process whether we like it or not.

PS - If you get an email from ā€œthe recruitment teamā€ or even from a person I can guarantee it’s probably automated. Even if it has an actual name*

*in other places not where I am nor probably Monzo.

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