Unable to activate my card


(Keith) #1

Hi there. I’ve just received my card but am unable to activate it.

After entering the 9 digit number it cycles but times out.

I’ve tried several times. Have rebooted the app and the phone. All with no success :disappointed:


(Matthew Lynch) #2

I’ve just the same, spoken to Dillon in the app and it’s a known issue at the moment,

I’m keeping an eye on the below link
https://mondo.statuspage.io


(Keith) #3

It’s all back up and working for me now.