This issue first happened about 2-3 days ago for no reason when trying to buy V Bucks through Epic’s Fortnite in the game and through their website. I’ve been using my card just fine before that when making purchases. I’m now left with using PayPal for making such purchases which I do not want to because I love using Monzo for their quick purchase making.
That sounds more like a them problem if it was working before. If you’ve double and triple checked all the details are correct, reach out to them and ask why it’s declining.
Retailers get a very specific error code that details exactly why payment was rejected.
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Is it declined in the app?
If yes, speak to Monzo. If not, speak to the merchant.
Same advice as Revels.
If you get a notification/feed item in the app, then Monzo have rejected it and you should get some idea of the reason from the notication, or contact Monzo support.
If you don’t see any notification in the app at all, then it’s not reached Monzo so they won’t be able to help, and you would need to contact Epic Games
Burny’s reply above made me think of something else… Do you have gambling block on?
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Even more basic, are you selecting Mastercard and not Mastercard Credit (presuming not on flex)
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