Trip Summary - Delayed Transactions

[beningreenjam (Ben Green)]

@Bruce

My example is a strange one where a hotel decided to refund me on my return and then recharge me at a slightly higher cost. Which in essence removed the charge from my trip.

This is a well known issue. You can read a good explanation here -

Delayed Transactions Refund & Recharge

Just received this rather helpful explanation from @Ella for anyone else experiencing the same issue The way that card payments works sometimes causes issues like this. When you initially paid your transaction was approved (which sent an auth message in real time). To finalise the transaction the merchant sends another message (which is the instruction to move the money). This normally happens after 1-2 days and you won’t notice any difference to your transaction. However some merchants can t…

If you start a support chat conversion with them about the higher recharge, which I assume is due to the difference in exhange rates from the initial transaction to the new one, they’re usually able to refund the difference as a goodwill gesture.