Spending Target Refund Errors

[Mathew]

Hey! Not sure if this is a bug or not, but hopefully someone here should be able to help. I’ve just noticed this morning that I have received a refund from Amazon (£5), which was initially made on my Monzo card.

Since it has been refunded it is still showing up that amount from my ‘Spending Targets’, is there a way that I could mark that refund so I have the extra £5 in my spending target for the rest of the month?

[beningreenjam (Ben Green)]

Yeah, they were experiencing server issues this morning, but should be resolved by now. You may not get re-charged the initial transaction until a few days later though, so for now just remember that that money isn’t actually available to spend

You can read the explanation of the problem here:

Delayed Transactions Refund & Recharge

Just received this rather helpful explanation from @Ella for anyone else experiencing the same issue The way that card payments works sometimes causes issues like this. When you initially paid your transaction was approved (which sent an auth message in real time). To finalise the transaction the merchant sends another message (which is the instruction to move the money). This normally happens after 1-2 days and you won’t notice any difference to your transaction. However some merchants can t…

[alexs (Alex Sherwood)]

Another use case for -

Managing Pending Payments When A Lower Authorisation Amount Has Been Taken

I’ve just come across this comment in the This is whats wrong with my bank…(my wishlist) post. These lower authorisations, followed by a larger amount being debited from your card obviously makes it much harder to manage your balance. This issue could partly be solved by enabling users to set aside the actual amount that’s due to be debited from the card, a variation of this idea but that would be a manual process. Does Mondo know what the final amount that will be charged will be? If so,…

[Mathew]

Cheers guys! Gotta love the community on here!!