It’s also doing it for every month as I go back through them.
Yes it’s all the way through the Chase transactions. I’ve reported it to chat and they’re looking into it. Might be wise to report it so they know it’s experienced by other customers.
1 Like
It may be a Chase api issue tbf.
2 Likes
Same here - it’s showing current a/c transactions in the savings a/c, I might try removing and adding them again later to see if it fixes it
I’ve just checked. Within Chase, I have two current accounts, two savings accounts plus the round up pot. My transactions are showing in each of these accounts including round ups hence the quaduplication in all activities. Balances seem unaffected but it’s a right mess transaction wise.
3 Likes
Same for me. I can’t tell where I am now on my numbers /Excel files. 
So it implies its a chase issue?
if so they have no outages listed.
I’m not having issues with other accounts connected to Chase…
My Chase feeds are fine if I go into each connected account individually to see the feed, it’s only an issue in trends for me,
My chase current account is fine but my chase savings accounts are all showing the transactions from my chase current account. I guess that is where the duplication in trends is from as one of the savings accounts is included in that.
1 Like
Ah yes, I see the same actually. I only checked one about.
I’ve just opened Emma for the first time in a few years and resync’d Chase and there don’t appear to be any duplications there which points to an issue with connected accounts?
1 Like
My Chase accounts are fine within the Chase app.
How do you report this to someone at Monzo?
You probably don’t need to. People reporting via CS are likely just creating queues for other customers as I’d imagine they will have (though, it is Monzo) monitoring which will pick this up.
And the out of hours team will pick (or probably not) this up or it’ll get picked up by the engineering team on Monday.
1 Like
Trying to report a bug in app sends you to the bug reports section of this forum. There’s nothing to tell you how frequently it’s monitored though
Has this been fixed for anyone yet?
R
Nope. I don’t think it’s been acknowledged so no idea if anybody is looking at it 
It hasn’t been fixed and I get the impression they don’t know what they’re doing as they’re asking me some strange questions. At 9.00am, I was asked to delete then reinstall my Chase accounts but this didn’t work. Since then they’ve gone silent and as stated they’re asking some strange questions.
By they are we referring to CS? Because I’d expect them not to know or be able to help. Maybe in the early days you might’ve got that but now it’ll be the same as any other bank.
All we can do is hope the technical team ID a fix and then, fix it.
Could be worse. HSBC launched and then immediately broke their plan tab which does a similar job. Took them a good few months to fix it.