Anyone working in Monzo?
Edit: that reads a lot sassier than intended! It was a “has anyone from Monzo got any suggestions” rather than “pfft, is there even anyone working in Monzo!”
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For support you’re best contacting us through the in app chat. We try (& our engineering team) to keep on top of issues on here, especially with new features but we don’t provide support on the community I’m afraid.
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Cheers I’ll do that. I’ve edited my above post as it came across really aggressive which was not intended! Sorry!
I’d seen a few engineers on here asking people to DM them so was unsure if that’s what I should do while it’s being tested.
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I received an email yesterday asking for help to launch a new feature, which is all about gathering feedback prior to the ‘public’ launch of Trends:
SurveyMonkey survey completed!
no question or opportunity to mention Joint account categorisation/parity though
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What were the questions? 
I also got this email yesterday, survey filled out.
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Does trends not have joint account parity though? Wasn’t that partly the point vs summary?
You can’t use custom categories with a Joint Account, so this messes up Trends when you do have custom categories on your Personal account and/or Connected account(s) and use them with Trends.
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I’m guessing someone DM’d the questions? I was in the middle of screenshotting…
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Negative capt’n.
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I’ll continue… 
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:
You are the best of us.
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If this is deemed unethical or against forum rules somehow, let me know & I’ll delete.
I’m not revealing how I answered though
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Through my extreme hacking skillz 
I have actually obtained your answers. Here are a few highlights:
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Other “I USE IT AS A JOINT ACCOUNT”
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The three words are: WHAT ABOUT JOINTACCOUNTS? (I liked the cunning lack of a space to get to the three word limit on that one).
I would reveal more, but I think I think everyone gets the gist.
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omg, nothing online is safe from those skillz 
- absolutely spot-on 
Still, on-Trend (see what I did there?), I’ve noticed that if you log out of Monzo and log back in, Trends defaults to showing every available account is included except a 
Joint Account. In my case, I have 5 available accounts and the account selector always shows ‘4 of 5 selected’ when Trends is opened. I have to include the Joint Account every time.
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Mine doesn’t do that. Joint account, once activated is always connected, even after killing the app and reopening again.
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Interesting…
Can you also re-order your Joint account to be first in the list/carousel and then back to after the Personal Account? I can’t - regardless of the Labs setting or whichever device I use.
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Joint accounts are such an interesting thing to get into a logic model. If we want to see net worth, or overall trends, do we do that by person or by “joint-entity”.
Loads of data and presentational issues, I think. I’m assuming it’s all generally a headache and Monzo prefers to do de minimis on it because it’s a lot of effort…
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It should be treated as a single bank account and forget ‘ownership’ of it. If there’s 10 quid in the Joint account, I’m worth £10 as far as any reports are concerned and so is MrsW. The value will drop for both of us if any one of us spends from that £10 - so both of our independent reports will be correct at any point in time.
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