Hi everybody, Just got my BETA card and quite excited to use it. I am traveling to Pakistan in December this year and would like to know if anyone has had any problems? As well, any tips and insights you may have will be greatly appreciated.
You top up in GBP and your card issuers will convert that sum and bill you in your local currency. I have used an EU debit card but not sure if Pakistani debit cards will work. Best thing is to try it and see what happens.
For ATM withdrawals Standard Chartered and Bank Al Falah are working consistently. They are imposing an ATM withdrawal charge of Rs. 250 to Rs 300 (£1 = Rs 128 (30/12/2016)
@anon62042839 Definitely share your experience when you get back! I was there in November and really wanted to try using Monzo but never found the chance!
My colleague Steve told me about Monzo that how amazing it is and he used in South Africa/countries. I ordered (free) it in last month (March 2017) for my trip in Pakistan. Here are my findings so far:
Monzo only worked in Standard Chartered Bank with 500 Rs. fee and MCB with 200 Rs. fee.
Maximum amount i can take out of ATM as of writing (April 2017) is 20,000 + Bank Fee (£157) Rs. at one time and 30,000 Rs. in a day. (damn Brexit for lower rate )
At the end of March, ATM started giving me errors: Declined, withdrawal exceed your limit
3.1 My innitial impression was that there is a monthly limit which you cannot exceed around £1k
3.2 So I used ATM on 2nd April (new month) to verify my hypothesis and unfortunately it gave me same error. I can’t get my head around that if its a Monzo thing or Pakistani Banks doing their own thing.
I will further update this post as I find more, Monzo has indeed helped me during my trip to Pakistan. thank you.
It sounds like you are hitting the new limits there, the monthly limits are applied on a rolling basis, rather than resetting at the beginning of each month.
You may be able to get yourself verified, to increase these limits. To check whether you are verified already, you can compare your limits from your Profile in the app with the limits for verified users listed here.
Enhanced verification is also a possibility -
You should also make sure that Magstripe withdrawals are enabled, before you try to take cash from an ATM. iOS users can enable Magstripe withdrawals from Card > Profile > Security, here’s the guide. I’m not 100% sure what the path is for Android but here’s the guide.
I should have said - if you don’t already have the enhanced verification limits, you can contact the support team via the in-app chat to ask how to go about getting your limits increased.
With enhanced verification you can withdraw £2000 in the 30 day window, so as @alexs mentions above, it will be worth checking to see if you qualify for this level.
@anon39429989: Your current limit is £1000 per rolling 30 days so you’ll have to contact support via the app and ask for enhanced verification with a limit of £2000 per 30 rolling days.
If you go to settings -> Spending and topup limits you’ll see your current limits, and under the Limits title you’ll see the level of verification you have.
As it’s a rolling 30 day limit, if you look at all your withdrawals over the past 30 days, you will be able to see when you can next make an ATM withdrawal.
So if you withdrew 20,000 Rs on say 15th march, you should be able to withdraw 20,000Rs after 14th April.