Went to my usual newsagents and tried to pay with my iPhone but nothing happened and had to use my card ?
When you pay with Apple Pay do you have to unlock the phone first ? As this is what I did and what may have caused it . I think I did it wrong as it’s early lol
According to Apple you double tap the home button then hold it near the reader whilst using finger print
It’s not working . Tried at the corner shop and Tesco , should I remove the card from my phone then try again?
Contactless works fine just not Apple Pay contactless
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
#7
Check your Apple Pay settings to make sure everything is OK there. If your phone doesn’t wake up when it detects the reader, then it’s perhaps Apple Pay has been turned off, or the NFC chip isn’t working for whatever reason. Turning the phone off and back on might sort it out.
Make sure your double click setting is on and you have a default card set.
You can test it without going to shop to see if the case is the problem. If you have the double click option turned on and you double click, does Apple Pay take over your screen? It’ss go black or white depending on your dark mode setting and show your default card in the top half of the screen
If that doesnt work its an issue with your phone.
If that screen comes up then try Apple pay in a shop without the case on
Yep everything is in order in the wallet section ( haven’t changed anything or dropped the phone so don’t know why it’s happening )
When I double tap the home button yes it takes me to the usual screen with a picture of my card and says “hold near reader “ or something along those lines
I’ve taken the case off and will give it a go later
I downloaded an NFC scanner and that doesn’t pick it up either
Think I’ll have to stick to contactless with my Monzo card as this phone is 4 months old and would only go through the process or returning it if it was severely faulty
How many contactless transactions do you have to make before using chip and pin ,’?