Topping up in £5 increments

[alexs (Alex Sherwood)]

Here’s the reason for the current design

Top up amounts

I’ve had a similar situation before so understand the frustration. It’s a question of balancing speed vs flexibility — as @hatimbt mentions, if you were wishing to top up to the maximum amount (or even any relatively high amt) that would be hundreds of taps, which is far too much, but of course there are instances like yours where you end up trapped in between two ‘almost’ amounts. As time goes on we learn more about how and when people top up, plus introducing sophisticated budgeting inside of …

coupled with, why user’s can’t manually enter amounts (which would be the workaround to avoid lots of taps)

Top up via card

Hey @billinghamj that’s a very interesting behaviour that we’re fully aware. In fact part of the Mondo team are a bit OCD about it too, the beauty of round up numbers, etc. They’re all hating me for that The reason for not having it is twofold, classic design trade-off. We want a simple progressive input. If we bring a keyboard we need to deal with limits, decimals, errors, an extra zero can be a huge mistake and the keyboard will cover the payment buttons (so you need a dismi…

You can top up specific amounts by bank transfer if necessary, although that will take longer to reach your card.

I hope that helps!