When I try to top up my account yesterday, I got an error message that “Sorry, adding money failed because your card is invalid”.
But, I have been using the same card for all other expenses and all are going through.
Anybody else is facing this kind of issue??
Were you trying to top up in a store?
If so, this is now unavailable I believe.
I believe that Green Dot support was removed.
https://www.attheregister.com/cashreload
Tho it does still show up in app, so it might be supported via an alternate network.
Have you tried a deposit taking MoneyPass ATM?
I tried to top up through Monzo app using my debit card .
I’m having the same issue. I thought it was a case of them starting to refuse certain debit cards (because my Venmo card is issued by a bank most commonly associated with Visa gift cards) but good to know it’s happening across the board.
Glad to inform that Monzo fixed this issue. Now I can top up with my debit card.
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