Anyone successfully managed to change their direct debit for a Three mobile contract to use their Monzo current account?
I’ve tried doing this online but it won’t let me change it (now? the site implies I’ll be able to do it in a few days) and I have no real idea as to why. If they can’t change it in time for the next bill they should queue it up…
I asked live chat, and they can’t help for security reasons. Seems I’ll be forced to phone them.
Just checked in their app:
We can’t allow you to change your Direct Debit details online until after 15th August. This is to ensure that we can bill you directly.
Urgh, let me submit the form and just bill the old bank until you can switch!!