I know that there was a problem with transactions earlier on today and the advice to take another card. Is there a way to differentiate between the top-up card and the CA in the messages sent or do any problems relate to both cards?
I think the difference lies in the ‘Monzo Status’ as opposed to ‘Monzo Bank Status’ or similar wording to identify which product the notification relates to.
the text message either says
- ‘Monzo status’ for pre paid
- ‘Monzo bank status’ for current accounts
- prepaid status page
well worth subscribing to one or both its a free service from Monzo
Card declined at ASDA
Top up disabled
Prepaid card payments, tops ups, p2p payments and card activations not working
Card declined reporting
Thanks. I’m subscribed to the prepaid card ones but not had a message from the CA so didn’t realise there was a difference.
yes me neither until alex pointed it out maybe I missed it but surely Monzo should be pointing this out in the sign up process - lol maybe they do and as usual I didn’t read the small print …doh
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