Thanks for signing me up to the beta.
Initial thoughts:
- The way into the beta seemed a bit counterintuitive (had I not know that it was an icon on the Account tab, I probably wouldn’t have found it…)
- As others have said, some way of adding in a calculator to see which option might be best for me would be helpful.
- On that point, I wonder if you could offer users the choice of a quick screening questionnaire when they sign up for an account / access the marketplace for the first time (e.g. “give us 5 minutes to tell us what services you might be interested it, what your current usage is and when your agreements expire, then we’ll do the hard work and prompt you when it’s time to move”) - making it proactive rather than reactive would be helpful for me
- On the savings list, again it felt like I needed more help than a long list of different types of savings account. I’d either want, I think, a way of jumping to what I wanted straight away (e.g. notice accounts) or some form of smart questions to narrow down my options
- A way to compare one or more accounts would be handy (again, with some real life info, like saving £100 a month for x months - or £1000 in savings etc).
- In the future, if you know I’ve got £x in savings (from OpenBanking integration maybe?) I’d be quite keen for you to (with my permission) suggest ways of making that money work better. Or even - if I really trust you - moving it around automagically for me, so I’m always getting the best deal
- Like others, I’d expect new accounts opened through the marketplace to be visible in the app. If they’re not, I think a little note to say how they’re serviced would help avoid confusion.
(I’ve rambled in long form in Mortgage and Building Society Integration about mortgages!)