Forum family, we’re joined by Daniel James from Tandem this week for a Fintech Q&A!
I’m head of social media at Tandem and work across brand, marketing and customer service. We’re a very fluid and flexible company that work in lean/agile sprints. I’ve been here since September 2018, so I just about understand the acronyms now. I have no previous experience at a bank, having worked in a variety of roles writing speeches for presidents, educational history books for teenagers and leading workshops for inmates and detainees. I am probably one of the only people on the planet to have had a top 30 hit with a song about bank charges. Just don’t ask if I still bank with Lloyds.
And here’s some info about Tandem:
Tandem is a digital challenger bank designed to refresh the relationship between banks and their customers.
The ideal of creating win/win banking is at the heart of every idea we have and every new product we deliver. It’s like a doctor who is paid to keep you healthy, rather than on meds.
Our fast-evolving app looks for opportunities to save money and reduce bills. It flags any suspicious activity on the account and gives you regular highlights, that allow you to see your spending from different perspectives and plan accordingly. It also allows you to view all your accounts in the same place, making it much easier to get an overall picture of your money situation.
We currently have over 100 different highlights that we send people, spotting these opportunities for them to save and take sensible money actions without the hassle of having to be a typical money-saver.
Our upcoming release of instant access savings accounts and the linked Autosavings feature will massively increase our value to our customers. By allowing customers to set their own saving rules, the feature will take the psychological pain out of saving and sweep money into an instant access account that will build up gradually over the course of the year.
We also offer fixed term savings accounts with market leading rates and two specialist credit cards that offer excellent value to people spending money abroad.
The team has grown to 105, operates in a fast-moving agile environment and is based at 123 Pentonville Road in King’s Cross, London.
Daniel will be answering questions all week!