Switching sim cards in the US

I cannot find a way of telling Monzo that I have switched my UK sim to a US one, so no messages reach my phone in the US.
There must be a solution to this!

I’d suggest in app chat.

Thanks. What’s the best way for an app chat - via Laptop and Skype or mobile and Skype?


Are you able to access your monzo app at the moment? If so that’s the only way to access in app chat

Otherwise help@monzo.com

Problem now solved. Thanks

Sounds like you managed to get this sorted, so I’ll go ahead and close this topic :rocket: