How to change Monzo phone number?


#1

Hi!

Recently put a local sim in my phone abroad. I try to load my card and Monzo sends a verification text to my English sim necessary to continue. How do I change the mobile number in Monzo so I can load the card?

Thanks!


(Mike Wills) #2

It looks like that the only way it can be done is through the in-app chat.


(Marta) #3

Hi @Exceptional You should contact via in-app chat, or if this is before even fully activating your account and you don’t have access to app chat, then send an email help@monzo.com and explain everything. :slight_smile: