Hello @anon42079507
I’m sorry that you feel that way, however Monzo have explained why they advise you that topping up by debit card costs. They don’t plan on removing the feature right now but they’ve asked the community how they feel it should be handled moving forward.
As for your second point regarding Apple pay I didn’t find those responses aggressive personally but I apologise for be fact you do. Apple Pay, as far as we’re aware, cannot be discussed by Monzo likely due to an NDA. As there is no updates the thread was going around in circles. I’m sure as soon as any updates can be bought to the customers, it will. Monzo have said thay they do want to implement the feature. I do not think the cost would be prohibitive as they want to be as forward thinking as possible and a one stop shop for all your financial needs.
Hopefully they can win you over in future 