Samsung Pay is loaded onto the watch independently to the phone and the debit card is separately registred directly onto the watch. This allows it work with other brands and also independent of the phone. There is no way of reporting how many watches are out there on Monzo customers wrists like there is a way of knowing how many phones there is data from installs of the Monzo smartphone app.
Monzo can’t get true figures for this without a survey.
A stop-gap is Curve but it is just a workaround.
It is so disappointing that there is no Samsung Pay for Monzo. It means I cannot use my watch to pay for things. This means I need to have a separate bank account going so I can have the convenience of paying through my Samsung watch. I would love to move everything to Monzo but this is a real barrier. Yes I can use Google Pay but if I am having to get my phone out to pay I may as well get my card out to pay!
Don’t all your customers matter?
Jo
Just get a curve account and add monzo to it - problem solved.
In short no.
Of course all customers matter, but not such a tiny %
Matter? Yes. Get what they want regardless of cost? No.
Firstly, welcome to the forum.
Secondly, of course the customer matters - though like others have said above - people wanting Samsung pay is a small number.
Thirdly, getting your phone out to pay with google pay is still better than your card as you can still do contactless, go over £45 and also it’s more secure - therefore a lot better than a physical card.
Any news or at least a change of outlook? I don’t think you should have been so quick to dismiss this. It is obviously something us customers want so why wouldn’t you set it up? Surely it you have integrated other platforms then a replication of those processes can allow Samsung Pay to be an NFC option??
Why spend money developing something for so few people?
Hi Ashley, I’m afraid I left Monzo to join another company six weeks ago, but hopefully someone else will be able to let you know whether Monzo’s position on this has changed at all.
Why can’t this be set up? Samsung Pay is a popular method of NFC payments… so why aren’t I able to use it? Its annoying as all my other bank and loyalty cards are attached but it won’t allow me to attach my main account from Monzo. They allow Starling which use a similar system to you so can this be something I’d expect to see?
See here
I think the answer is that it can be set up. Monzo just haven’t bothered yet. The answer is to remain annoyed or change banks, I’m afraid.
Best way to do it is by signing up to Curve. You can then add your Monzo card on there and set it as payment card. Curve works with Samsung Pay. It’s the only way to do it unfortunately
Why don’t you change to google pay ?
I don’t think Google Pay is on Samsung smart watches - which is a Samsung decision to drive more people to use their service, and encourages their users to pressure their bank into supporting it.
I don’t think Samsung watches run Android, so you could say it’s a Google decision not to write a Google Pay app for the Samsung watches.
