What happened exactly?
What bank did you use for the ‘easy transfer’? Ultimately, they’ll be the bank that made the transfer. You should ask them about it.
See my post above. You should be talking to the bank you used to make the transfer to see what is wrong with it. Might not be SumUp’s fault at all. Wait until you know what the issue is before attributing blame at least
Have you spoken to SumUp? It might also be worth asking the sending bank about tracing information in case SumUp needs it.
I’ve just used Google pay for all top-ups
@fras you should have your £10 now 
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Yeah it just came through
The virtual cards just get the boring purple. It’s like they make the physical cards for card collectors
My virtual is neon pink. The physical is this monstrosity.
Neon light purple yeah 
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Has a ful 24 hours lapsed?
Don’t they have until 5pm tonight? As it’s the end of the next working day.
It’ll be reverted by that time of the account number or sortcode were incorrect, but they’ve confirmed they are so who knows at this point 
Was it a lot of money or just some spare change?
They have a number you can call? I thought it was all done in-app?
It says you’ve still to make 3x transactions (and ensure that the total you spend over the 3x transactions is at least £10).
My app is being funny though so let me uninstall re-install a sec.
You need to let them process first.
I’d imagine they clear overnight. I’ll ping you as soon as my app updates to show the transactions!