They’re quick to leave the chat given it’s a 10 minute wait and the app doesn’t notify you of a message from them. I’m on the third agent 
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I did a little transfer in last night but it hasn’t arrived yet.
This doesn’t look like a real support chat 
Did seem unusual but my card was replaced, just waiting for it to deliver.
Card arrived, same purple style card. Account closed.
I’ve ordered a new card via chat, so hopefully the pink one turns up 
They’ve improved the chat though, you now get notifications when they respond. It’s the same support platform Krak/Kraken use, not like the one Carl was dealing with last month.
I’ve been using SumUp a bit more for the 2% cashback at supermarkets. Same as Chase, but I don’t need to save and make qualifying card payments.
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New SumUp card is here, and it’s pink. The front is also slightly shiny.
Can you take a better pic ie light shining off it?
