Starling Discussion & Feedback

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Should Pots balances be counted for overdraft fee calculations?

This discussion was started with the below post from Mirow Monzo’s CEO Tom’s response is the solution you see in this post.

Should Pots balances be counted for overdraft fee calculations?

Let’s start with a couple of points. Pots are an opt-in feature. Overdrafts are also an opt-in feature. If you choose to enable the overdraft, it costs 50p a when you’re more than £20 below zero on your main account. We explain this to everyone up front. We also warn customers before they go into their overdraft. If you don’t like this behaviour, you’re free to leave the overdraft switched off, which costs you nothing. Other banks charge £10/month just to switch off unarranged overdrafts. If …