I don’t think they can though I stand to be corrected of course.
The blog does say
If you tell us you’re in difficulty, we can exempt you from or refund these fees.
Edit: And you actively need to contact support if you get tax credits via HMRC
I don’t think they can though I stand to be corrected of course.
The blog does say
If you tell us you’re in difficulty, we can exempt you from or refund these fees.
Edit: And you actively need to contact support if you get tax credits via HMRC