Booooo.
Iām still waiting for my complaint to be addressed. 4 weeks and countingā¦
I had a starling account recently and closed it during my purge.
Might have been a mistake
Did you also close Chase? ![]()
No that one stayed open thankfully. I knew there was no return with them
I feel like Iāve seen this before⦠any added security is good though
Has anyone got their new landscape cards yet or are they still issuing the old one?
Does anyone remember back in the day (I think probably 2017-19 ish) starling worked with a partner and some participating retailers to show receipts in their banking app associated to the transaction? It was called flux. Seem to remember it had some cashback offers available too.
It was a cool feature but soon died and disappeared, probably because thereās not really any business case for it. But I enjoyed it and shame we havenāt seen anything similar that Iām aware of come into banking apps sinceā¦
The big problem Flux had was in trying to convince retailers to sign up to them as well. I think KFC was the only ānationalā retailer and there were a few London coffee shops as well.
Supermarkets wouldnāt join because that sort of data is actually really valuable to them for their own loyalty schemes and they wouldnāt want to give it away for free.
Really the only customers needed were supermarkets, petrol stations and corner shops and youād have had a lot easier a time getting everyone else signed up IMO.
Iām surprised the supermarkets havenāt tried banding together to make something work. Receipts being moved to banking apps seems like a better solution (greener and healthier, receipt till printer rolls are toxic)
They are but I always tap āGet receiptā because I randomly get stopped for a check as I exit. I always squeeze the receipt so hard that it is barely readable, security guys sometimes just shake their heads when they request for one and I give them a squeezed one and let me go but I am sure they read nothing there.
Hereās an idea then, add an email to your bank card.
So in some shops (Bird and Blend Tea as an example) you enter your email on their iPad and then their Shopify sends you your receipt by email.
What if it was made simpler. You add an email address to your bank card (somehow). Then when you pay, the retailer sends the receipt directly to the email that the card gives to the retailer.
Maybe itās a stupid idea. But it would save paper, and means we can all have digital receipts.
I just refuse the check. Theyāve got no legal basis to search you and they canāt detain you either without being liable to be arrested.
Nice idea but giving my email address to a retailer or having receipts sent to my bank account email isnāt something I want. I think the obvious answer is something like Flux or requiring Mastercard/Visa to implement support for digital receipts.
And lots of unsolicited marketing materials.
I am not bothered by it as I am sure everything is paid for. I let them do their job (or appear as doing so) and I get on my way.

Marks & Spencer send you an emailed receipt if youāve scanned their Sparks loyalty card.
So do Ikea.
Donāt upset it ![]()
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And at the other end of the food shop spectrum - so does Lidl!