I received my DSAR finally, which contained a whole lot of nothing tbf. Just statements from previous accounts, basic sign up information and chat notes.
Nothing substantial but it’s possible it was everything.
Included all the vids and images from recent attempts to sign up for an account or login.
Also got to view my final response letter from my complaint Oct 2023 when I closed my last account, saying the freeze on opening accounts is temporary it’s 2.5 years since then
Once upon a time all my bills came out on the same date, but after a couple of employer changes with different pay days and then some new bills with fixed dates I’m less bothered about it these days. Now that banks like Starling and Monzo give you more tools for managing direct debits with spaces etc. it’s not such a hassle working out what is “safe” to spend.
Agreed, it’s less of a hassle but I still have most of my bills aligned to a single date.
Starling is getting better, I find them much less busy and cluttered than Monzo, which is why I switched to using them. If Monzo allowed you to hide certain panels then I may move back. I’m not really sold on the bills back and salary doubling but I did like the security check you can enforce on transfers and the option to cancel a transfer within a time window.
It’s been about a year since I moved my salary to starling and I have no regrets. The app strikes a much better balance between features and clutter than any of the alternatives.
I see some people complain about starling stagnating but they seem to have been releasing a fairly steady stream of new features while I’ve been with them.
Point was it kind of dampens Starlings first to the race aspect of their announcement, AI will likely play a big part in banking over the coming years and eventually will catch up with the high streets if they deem it worthwhile to partake also
I understand but I’m not sure I entirely agree. Not everyone is massively into AI and I would imagine AI will feature more in the back office than it will in the public interface. Starling already launched their AI offering.
I’ve tried Revolut multiple times and it doesn’t personally grab me.
I get where you’re coming from and that your yourself are likely skeptical of AI but the fact two prominent fintechs are making front facing tools would sugguest contrary to what you’re saying. I also highly doubt not everyone being massively into AI will stop banks developing it if they still think the majority will get good use out of it.
The banks and plenty of others are falling over themselves to get AI into their offerings and I completely get that, and I’ve seen some areas where it’s making a big difference eg cyber security.
I think on banking it could be useful but it’s more a gimmick. On the back office side for anti-fraud etc I can really see how it would be useful.
I think likely it will be used on both sides, there’s definitely good use on both backend and front end evident by Revolut, Starling and Zopa already implementing it but I don’t think it would be limited to one side only like you originally sugguested well likely see it used both front and back end