More TSB then the Co-op Bank to be honest.
Why is the above bank still called the Co-op anyway? I could understand when it was owned by the Co-op however that’s all it was, owned by one and not actually one itself. Now even that incredibly thin excuse has gone…
One word
No
I do too, I have no evidence either way, but feels like a limited innovation gap for banks to grow their base currently, and who has any idea what Chase will decide to do next
I think that Chase is probably more of a threat to Starling than to Monzo. Chase is positioned where Starling is - digital banking services for the masses, rather than the younger appeal of Monzo with social features and differentiation through Plus (connected accounts, Trends etc).
That said, Anne is a banker at heart and I’m sure if the warning lights start to flash at Starling HQ she’ll have some buttons to press. And the Starling app is still an order of magnitude better than Chase’s, with functions they don’t have (cheque imaging anyone).
Competition is good. Keen to see what happens. (Although I’ve half an eyebrow raised at JP Morgan coming in and making an extended loss to buy the market and drive competitors out of business).
Yup, this is my working hypothesis too, the financial clout to rapidly build up a strong architectural roadmap & pipeline with which to ship features out via at pace, something I doubt either Starling or Monzo have…
A 17 hour wait for Starling to reply.
Not fussed for it but that’s longer than I expected considering everyone’s feedback on them.
Didn’t use the urgent chat thing, didn’t see a need.
One is hoping for a complete overhaul 🫢
Were the icons there before? It’s a while since I’ve looked at the menus since my account has been pretty dormant for around a year…
Yeah as far as I’ve had it (since Jan/Feb).
Two words
Betteridge’s law
Awks they don’t have even their own merchant logo 
I lot of them have been missing since they change my card
I did scroll and submit quite a few.
I’ve contacted customer services and pointed it out but nothing has changed this one even comes up on the printed statement as the same as shown on screen
You can’t even suggest an improvement and point then in the direction of their own logo!
cheeky!
yeah seams like they have abandoned them
I wonder if their MCC has changed, as most branches are now inside Sainsburys, who, of course, are mainly Groceries 
Never thought about this.
Good shout.
