Issue:
Whenever I try to open the app it gives the message: Sorry about this. Something has gone wrong but we’re not sure why. Please try again in a few minutes.
Details to reproduce:
OS:
Device:
Xaomi 13T
App Version:
Screenshots:
It’s not a particularly helpful error message, is it?
- Delete the Monzo app.
- Restart your phone.
- Download the Monzo app and sign back in.
If that doesn’t work, you’ll need to change bank or use a different phone.
[EDIT: figured out by chance that it was related to my Revolut bank account details also being shown, and Revolt seems to be down - last updating 4 days ago. Definitely, the error messages could be made much more informative]
Getting the same message constantly on my Samsung S22 Ultra for a week or more now. Pops up every few seconds.
Did as customer support advised - deleted the app, reinstalled… made no difference unfortunately.
