So many ideas but

[M1cky (Micky)]

The feedback and ideas topics have been around a long while now but do they really serve any purpose beyond just keeping the community happy and feeling they have a voice or influence the direction of Monzo? Have any ideas actually been taken onboard or actioned? There seems to be so many ideas but nothing ever seems to gets done

[awjdean]

The top 10 most voted ideas threads get fed back to Monzo’s Products teams every few weeks:

@simonb

A quick note on Feedback & Ideas

As some of you may have noticed, we recently turned on User Voting for the Feedback & Ideas category. We are very happy with the initial results of this, and we’re encouraging synchronisation (and sending of traffic) to the category via our social media channels.

What that means is we’ll be sending tweets like this in response to user suggestions, and if the suggestion has already been made we’ll be directing them to vote for the existing topic. I already fed back the Top 10 most voted threads so far to our Product teams, and they were happy for the feedback. We’ll be doing that every few weeks.

Quick clarifier - just because something is a popular request does not mean in and of itself that we will be building it. But it definitely provides a data point and useful context, and can potentially aid with prioritisation.

[Ordog]

I was on the Spotify forum earlier and they mark feedback threads with various statuses. EG.

Perhaps all the ideas on here could get their own varying statuses so we know where they’re up to and what Monzos thoughts are.