Snail mail quality


(Myriam) #1

Hi! Just received my mondo card yesterday and I am really happy! The only thing is that the envelope and paper it came in were of overly high quality - which didn’t seem necessary.
I think it made me feel like you may be spending money where you don’t need to… Unsure!
Just thought about flagging it :slight_smile:
Thanks for the great work!


(Josh Bray) #2

At least you have one :unamused:.
I’m hopefully getting g one soon :blush:


(Alan) #3

For goodness sake - we’re talking about pennies here! It sends a message about respect and valuing customers … not to mention security.

Much rather that than some flimsy manilla window envelope. Style!


(Rob) #4

This is quite possibly the oddest feedback I’ve ever seen on this forum :joy:


(Rika Raybould) #5

I’m going to have to disagree with you @Myrioo, this is theoretically the only piece of physical mail you’ll need to be sent but it’s also the first impressions of the card. Spending that penny more on a single sheet of heavier paper with well designed printing gives a great first impression and the feeling that the team really care along with the heavier paper protecting and holding the card in place without annoying glue dots in such a way that you can take a photo of it without revealing your card number to the world.

If you want to see truly over the top card delivery, take a look at how an American Express Centurion card is packaged!


( surohpotsirhC) #6

What can they do to make a card feel that different?

googles

HOLY CRAP!


( related to Monzo CEO, Investor in Monzo ) #7

lol that rules me out then - I’ll just stick to the nice Mondo envelopes :wink:


( surohpotsirhC) #8

It’s reminded me to do the Lottery tonight though.