I’m currently on the 1 month free trial - and there’s what looks like a fairly easy ‘Cancel Sky TV’ option that’ll I’ll click closer to the end of the trial (in case it cancels immediately and not at the end of the trial). I’ve not investigated if it’s possible to switch to the 18 month contract yet. Hopefully Sky are like NowTV and when you go to cancel they come back with a better offer to stay though…
What I’m not sure at the moment though is that in my Sky portal it’s got my Sky Entertainment and Netflix package listed with ‘Offer Ending 23/07/2023’ - which is 2 months, not 1 month from when I activated the Stream puck. Does that mean I’ve got 2 months free, or is that generally the ‘1 month free trial’ runs until the 23rd July for everyone and you want be able to sign up for it after then, or do you pay for Sky a months in arrears so I’ll get charged for the first time on the 23rd July but that covers the month from the 23rd June-23rd July?
And on the question of switching from rolling 1 month term to an 18 month contract with a lower monthly cost - the general consensus on the Sky forums is that Sky does allow you to do that but you’ve got to call them up to arrange it. Also, it’ll be a new 18 month contract from the date when you arrange to switch, not from the start of the free trial.
So, Sky are doing a Black Friday thing - and now an 18 month contract for Sky Stream is £19 a month including ‘basic’ Netflix which is getting closer to separate NowTV +Netflix subs if NowTV ever didn’t have an offer on (it’s definitely the ‘DFS’ of the TV streaming world - is anyone actually paying the ‘standard’ price of £9.99 for NowTV entertainment?).
Anyway, NowTV+Netflix Basic (without any offer) would be £14.99.
Actually - just remembered Discovery+ is included as well and I’m paying for that so I think the Sky package is actually the same price now as the individual streaming services combined.
I don’t actually want a Sky Stream puck though - what I actually want is to just setup Sky Go on my Apple TV - but for that I’d need to buy ‘Sky Whole Home’ at an extra £12 a month.
When I last tried Sky Stream last year they didn’t offer the ‘Whole Home’ option at all - you could only get that with Sky Q or Sky Glass. So, couple of questions:
Does anyone here have Sky Stream and the Whole Home addon so they can confirm it works with Apple TV?
Is it somehow ‘IP locked’ within a single home? Or could I setup Sky Go on Apple TV at my partner’s place as well?
Anyone know if the quality on the Sky Go app is better or worse than Now TV? I think NowTV is up to HD but not 4k?
I’ve just compared the Sky Stream Black Friday deal with my current Sky Q deal and it’s only £2 cheaper with the advert-skipping add-on. I don’t think it’s even available for existing customers, anyway.
The Sky Forum would beg to differ! Crashes, reboots, very stuttery fast forward/rewind. Also subtitles are very hit and miss (as in getting them at all). Granted, it’s mainly people having problems that post, but it still sounds rather like a beta product.
Yeah the Stream is a bit flaky as well, I have to pull power too often to reboot it. I have had it freeze or get borked fast forwarding through ads a lot, that part is very very first gen and stuttery as they try to splice dynamic video ads into rewatch programs and I am on FTTP with sky.
I have had enough audio bugs and issues that I basically have to use stereo mode. If you have the tv it will use built in but who knows if you go to use an external system as, for us, its very broken.
On the plus the picture quality is good, better than satellite but the HDR is rare and lack luster as its HLG.
The remote is okay but I still think its crazy they didnt add a tv guide button which would be massive for people who are used to satellite sky. Its the first thing the older typical sky users have noticed when I showed it to them and its a bit of a fail as its one of the most used buttons and one where you notice the lettering worn down.
The app approach is really really annoying as well, I dont dislike apps but the fact that unless its a sky channel all the rest of the replay/restart functions trigger a slow app launch and each app can have varying quality. I would have far preferred if the replay was built in with the ability to use the app for older scheduled programs.
Right now we will be getting rid of stream unless sky effectively give it to us for free (we saved £5 a month and got sky tv for the same price as broadband + netflix currently on our deal) again as its rarely used as the apple tv we have is far easier to use and faster.
Possibly, and many of the complaints relate to the Sky Stream box rather than Glass. I understood that the software was pretty much the same, though.
I was offered Stream when I rang up to haggle over my Sky Q, but it was only £5 less than Sky Q and I didn’t think it was worth the hassle of moving to something less familiar.
They auto update themselves, there certainly has been issues on the Stream as I experience too often when I do decide to use it sadly.
I hoped the audio issues would be fixed but I think that DOA, maybe the 2nd gen of each will be better.
The Glass tv isnt bad but its just a TCL tv I think but there it also wasnt exactly brilliant for the price either. The TCL will be more powerful than the stream at least.
Had a go of watching the Lazarus Project on the Stream tonight and the crackling of audio still keeps happening sadly.
I have not rebooted it yet manually but that can fix it but its disappointing sky have never got this fixed.
Yep, I have to agree. We have the Sky Glass 55" plus a Stream Puck. The service is remarkably poor on both. Crashes, rubbish fast forward and rewind. Inconsistency across apps. My5 still not working. Remote won’t turn on TV 2, 3 or 4 times a week. Programmes on playlist aren’t available until a couple of hours after they were ‘live’ - sometimes not until the next day. And the picture quality may be good, but many programmes via apps are not in UHD. The only plus is that it’s cheaper than the Sky Q system that we previously had.
