I’ve been using Monzo for about a year now and it is the most streamlined banking experience I’ve ever had. The only real gripe I have with it is everywhere it shows ‘spent’ or ‘spending’ displays the gross amount spent instead of net amount spent. If, for example, I receive £100 to contribute towards a £150 item, my account will show it is me spending £150 when I only actually spent £50 of my money. It makes sense should you assume that all funding is from other current accounts in your name, but that just isn’t the case for most of us. On some days it really sucks when my account shows huge amounts spent on one day when it just coincided with a payment I received recently.
This also kind of trivialises the budgeting feature which is an awesome concept but just not quite there in terms of practicality in my opinion. If Monzo could base everything on net spending and separate income and expenses to view under that calculation, that would make it a straight 11/10 service.
Keep up the amazing work, this is actually a very modern and down-to-earth bank that I’m glad I came across.