Show educational scam / fraud warnings in the app

Yeah same for me.

These should have been clearly labelled scam rather than ‘this is likely to be a scam’. I don’t like the ambiguity, easy for scammers to play on that

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Given Monzo say they never call out the blue then that should at least match what they say in public.

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Yeah, I see what you mean.

The other observation i have is I don’t think it’s very inviting being linked to a list of articles. I don’t think many people will go through and read that whole list in one sitting. The help articles are also formatted in a rather unappealing way (which is part of a wider issue they should perhaps consider addressing).

I think Nationwide’s approach is a bit better. Their messages highlight a specific scam, and the linked article has graphics and formatting to make it look somewhat appealing to read. Then some weeks later a different scam will be highlighted. Each article has a link at the bottom to the full list of scams for those who want to see that.

I like the way they have the articles on the plus credit score tab. Much more aesthetically pleasing

I don’t have Plus, but yes that looks much better

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