Requesting paper statements

My wife recently tried with monzo but they wouldn’t send stamped (or any!) statements.
She needs statements for her spousal visa extension, pretty important stuff.
I suppose I can’t complain too much as after a little push they emailed a letter stating that she had a prepaid MasterCard and obviously, it’s still a “beta” bank.
I don’t know how useful this letter will be though, UKIV’s legacy attitude towards documents like this make your average bank look like a hipster startup. It’s my fault but I do really regret encouraging her to use monzo.

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