I second the getting rid of the plus/premium tabs. It’s a waste of space for someone who might already have those products.
But I do like the idea of a central home hub - I like the idea of “tiles” that might sometimes change depending on the context (eg. “you’ve spent £x on coffees this month so far”) - akin to NatWest’s attempt with their “Newsfeed”.
Also just to add this kind of post brings me joy just because it’s so… Monzo and brings me back to the older days of engaging users and the community. It has a fresh excitement to it, which is great.
Very much in favour of tinkering with the design. Might be worth having a ‘new ux’ test tab to gather usability feedback on officially rather than accidentally
As a small screen-haver, the cards occupy a ton of space on my screen. They look cool but feel a bit off. If they stay, it might make sense to have the Monzo card be the center of the user experience rather than the left-most starting experience, and use the left of the card for something else?
Also, it’s great to see this level of transparency on what’s gone on. Thanks!
I use the labs to have my joint account first and have 3 pots on the joint account. On my personal, I have flex and two pots. I hate having to swipe through all these cards to get to the personal pot.
I know you can swipe down to pull up all the accounts overview but I think there must be a better way to display all the accounts and pots as an overview and have the option to jump into one of them when needed.
My favourite iteration was the prepaid interface because it was so simple… the information you wanted was there and it worked like all other apps, there were limited places you needed to click to ‘explore’ (burger menu, and later tabs, which are so common they’re learned behaviour now). The current interface just feels like it’s trying to hide stuff in random places so you don’t find it.
Obviously monzo does more than it did then… and trying to do more in the tiny space available on a mobile is a tough problem… I don’t envy you the task of restructuring all of that… As others have said I really don’t think the cards interface works though - especially when it’s polluted with adverts… perhaps a combined feed that you can filter (and the filter sticking as a user preference).
I’ve just reread @emmag’s post and I think this needs quoting for truth.
So so important. I wonder if radical UI changes are worth less than a whole bunch of smaller quality of life improvements.
(My worry with every “evolution” is that it is never finished. There’s always the best of intentions to fix things as they go but it never happens. So we need to have essential stuff right at the core of any new design).
I agree, this is a solution looking for a problem. The current interface is fine. Not everyone likes it, and Monzo has to accept that. Because, news flash, not everyone will like what you create. What you have needs tweaks for sure, it needs some tidying up.
You really should not be starting over two (?) years after the previous radical overhaul. Evolution not revolution.
Thanks for your post @emmag. So interesting to hear what happened and lovely you shared with the community. I’m always up for seeing what might be on the horizon and share thoughts. Looking forward to post two
I like the merchant logos a lot. The only issue comes from the changing/adding of them. Whatever system they use on connected accounts needs to be brought over as it’s far superior and much, much faster to update. For some reason.