Receive activation code to non UK number


I’ve downloaded the app and am trying to set up an account. I live in the UK but have a non UK mobile number. When I click for an activation code to be sent nothing arrives (have clicked re-send several times).

Please help!


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Hi James,

Your best bet is to email and they should be able to assist you with this :slight_smile:

I’ve done it with my French mobile number.
You should present it like +33701020304
+33 is the France indicator so you should change it with yours

I tried using + or 00 but neither of those worked :frowning:

It should work providing you enter the full international phone number including the plus country code but excluding any brackets, dots, etc. :slightly_smiling_face:

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12 verification messages arrived at once :slight_smile:


Oh no! :see_no_evil:

International text messages can very occasionally be extremely slow to deliver. :sweat_smile: