On QIF exports, payees for DD payments are showing as the DD reference rather than the name of the merchant.
Company / payee name in exported statements
Anyone from Monzo seen this please?
+1 for this. I reckon this started happening about 2 months ago.
Here’s a BACS credit transaction in my QIF export:
D23/11/2018 T????.55 P21xx3 PERRY Lbills M21xx3 PERRY
and here’s a DD.
D26/11/2018 T-?33.54 P61212xxx067 Lcash M61212xxx067
Clearly the P should be the payee and was until recently. Anecdotally, only seems to only be DD and BACS payment affected.
CSV exports are similarly affected with the ‘Description’ field containing the same data. PDFs are NOT affected.
Chat support is awful at the moment. I linked them this thread a month ago and I’ve still not got a helpful response yet.
No update as of yet.
Still nothing after nearly 3 months
Tried reporting it in app? I know it’s not their ideal but if you’re getting no response
Reported it early Nov in App.
I am seeing the same issue in the CSV export: No vendor name on direct debits.