To be fair there are about ~300 Plus users on here (per the last Poll), and maybe 500 or so active users in a given month.
There’s plenty of threads of well defined feedback, detailing flaws, improvements and a lot of the “why” a feature is wanted/important. From previous threads I’m inclined to believe monzo would be reading the feedback here, even if not posting directly on it.
Compare it to twitter where they are more likely to engage with the other 49,700+ Plus users… Kind of makes sense to go there.
If there’s features you want to see, I would encourage people to post about it!
Also having a look through the twitter thread, most of the ideas coming up have been proposed, discussed, expanded on in a relevant thread on here already, and possibly within the first week!
There are lots saying actually that “they didn’t see Plus until it was advertised on twitter”, which I suspect may be the basis for the A/B testing on non-Plus users I thnk they are doing.
My point was more so product managers are now choosing to engage more on twitter with their personal accounts than on here which is owned by monzo which to me is odd. Both should be used of course but this forum is almost a no go zone apart from the very few staff members that feel brave enough.
If thats the case why hasnt there been more engagement on those threads from staff members.
Maybe im an idealist and trying to hang on to the point of the forum but it really does seem to be like its the least looked after social and if we can post out points n twitter then whats the point of it anymore?
I liked the suggestion on twitter for a global feed across all accounts (or selected) - interesting idea, sort of like a social feed for your financial life.
Interesting how much if the feedback here and on twitter is around making pots and virtual cards first class accounts which can do things normal accounts do (deposits, transaction list).
A good value mobile phone insurance cover. Maybe one theft or loss every two years. Nothing flash but just a back up.
Linked card / pot for our children so they have independence but a parent supervised account. They could transition to an independent account when they’re old enough.
I’d pay monthly for these services. Needs to be on joint accounts though.