Putting in Cash or Cheques

[anna_syed]

How do I add cash (notes and change) into my Monzo account? With other banks you can just go in and ask to put in cheques or notes, but since Monzo is a virtual bank, how could I do that?

[Demmedelusive (Graham)]

Hi
This is a screenshot from the FAQs you’ll find in the app. Should help.

[glasgow]

Paying in cheques via the app is coming

Our plans to help you pay in cheques, just by taking a picture

You can pay cheques into Monzo now through the post. But we’re working to use the Image Clearing System to help you deposit cheques by taking a photo!

And Monzo is looking at the options around working with a 3rd party to deposit cash

How do you deposit cash? [Feedback thread]

One of several awesome things in this month’s newsletter was more the team’s update about their plans to enable users to deposit cash - What we’re doing to help you pay in cash Because we don’t have branches, you can’t pay cash into your Monzo account right now. But we know a lot of you would find this feature useful, so we’re working on it now! To find out more about how you use cash and what you need from us, we sent out a survey which more than 1,600 people around the UK answered. Here’s …

[simonb]

@anna_syed

How do I add cash (notes and change) into my Monzo account? With other banks you can just go in and ask to put in cheques or notes, but since Monzo is a virtual bank, how could I do that?

Hey Anna!

At the moment, I’m afraid it’s not possible to deposit cash back into a Monzo account, but it’s a problem we’re working very hard on fixing.

We’re looking at making a partnership with a third party to facilitate this - options could be something like the Post Office, any PayPoint branch, or even another sponsor bank (one that has branches) - or something else entirely!

No ETA on this yet but look for more news on this soon

Regarding cheques, you can mail them to us for free - simply write “FREEPOST MONZO” on the envelope! We’re working on you being able to scan a cheque in from the app itself, but this is still some time away and probably won’t launch until next year.