Problems 'getting card'? :(


(christian) #1

Hello.

Just downloaded the app, but when i went to ‘get card’, it said there was a problem, and to contact u guys.

BTW, i am from Jersey, i hope i am elegible for the card.

Thanks.


(Marta) #2

Yes, Monzo team confirmed here:

If something went wrong, then help@monzo.com. :slight_smile:


(christian) #3

Thanks. I just sent an email to help@monzo.

Hopefully soon fixed :slightly_smiling_face:

Cheers.


(Alex Sherwood) #4

If anyone has more questions about this subject, please post them in the topic that Marta’s shared a link to.