I was a previous customer and switched away after having a good number of issues with the setting up of direct debits. Here on the Isle of Man some companies still send paper DD mandates and the address for the sort code you use is an old abbey national one and still has another address attached to it on some sort code databases.
Anywho I was going to try opening an account and it now says the country is invalid. I’m aware of the ring fencing and wondered if this was the reason why? I used the account previously while in the Isle of Man with no other issues and have a good number of friends still using the account over here.