PLEASE HELP! Monzo flex issue

Help
1

Please help me!!
My account has been closed but I still owe monzo flex but have no way of paying this, since monzo have closed my account even if send money into my monzo it will bounce back, I have tried emailing them over 100 times but always get put into a queue and my question is never answered!! How am I meant to pay this back? Since I have missed two payments now monzo is now filling for debt collectors and will most likely wreck my credit, I have no issues paying this off and can pay it at anytime but I can’t I have tried so many options and it is killing my mental health, please if anyone has any ideas let me know!!

Ps. I have moved to Australia for a year so can’t ring monzo as it will just go straight to voicemail, also can’t go on live chat as my account is closed so it doesn’t give me access

2

Nobody here can help you.

If you don’t have an account then all you can do is call or email.

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Help@monzo.com

Email them explaining that situation and where to send the money to, to settle the account. It’s all you can do.

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Tagging @AlanDoe in case there’s any signposting/topic closing needed by him.

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You could try recoveries@monzo.com and they may reply a bit quicker.

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