Bought a £445 train ticket with a tap of my Apple Watch today.
Commuting sucks but Apple Pay rocks 
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For any Monzo staff following this thread - are there plans to improve the verification process on iPad? At the moment the instructions seem in need of improvement and the whole process is quite manual, and therefore slow. First you are instructed to call a number to verify. When you do that an automated message tells you to ask through in-app help instead, then you are asked to provide a selfie showing your card. Not sure what happens next…waiting on response.
In contrast, adding and verifying the card from my high street bank for Apple Pay on iPad took about 1 minute.
Can’t remember if the process was better on iPhone since I set that up a few months ago.
Hi 
The verification process does vary from account to account and I’m really sorry you did have a bad experience 
Everyone should be able to add the card to their Apple Wallet from the Settings page by tapping on the “add to wallet” button 
Obviously that doesn’t help so much with an iPad but it will work for your iPhone 
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Thanks for reply. Just looked back at the original blog post. Adding via the Monzo app looks good and now vaguely remember that’s what I used when I added my card to Apple Pay on my iPhone.
For adding to iPad, I suppose if most are going through some quick automated verification process its not really an issue if there are a few exceptions. But if most are having to go through the slow, manual process involving in-app chat it would be great if you could improve that situation.
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I do understand but I’m afraid there are a quite few rules surrounding this and we have little wiggle room! 
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Can you explain more?
First rule of Apple Pay, you can’t talk about Apple Pay 
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How come there’s less love for Google Pay on Twitter/the website? Is it some sorta requirement of Apple to feature Apple Pay prominently? Or should I just remove my tinfoil hat? 
Would be nice if the website could detect the OS through the browser and swap out for Google Pay for example 
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Yeah I’d like to see.
- Windows Pay
- Linux Pay
- OS/2 Pay
- MSDOS Pay
- etc
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Definitely this. Both get promoted regularly. You just happened to come across an Apple Pay message. Have a search, Google Pay gets promoted plenty too!
This’ll bring back memories of the ‘When is Apple Pay coming?’ thread 
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One of my friends looked at the Monzo website recently and said “this looks great but no Android Pay is a dealbreaker for me”.
I took a look at the Monzo home page and wow yeah, they don’t mention Google Pay at all, the first bit is just Apple Pay. Should say “mobile payments” and have both Gooble Pay and Apple Pay logos.
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What the joy is all about if mobile payments don’t work on transport? (TFL & buses are still a problem).
Works for me
If there’s no money in the account when you tap on the TfL terminal, you can be rejected if TfL try (and fail) to take the £0.10 holding charge from your account. I’ve found your card (or mobile wallet) will continue to be rejected until either TfL retry to payment. However, you can still use the other type of payment (ie: if your mobile wallet is rejected you can use your card after moving money and vice versa).
Could this be a reason for your Monzo card on Apple Pay not working?
NB: I think it’s also possible to go into your TfL account and confirm the card details to manually mak the charge and reactivate your card.
Works for you where? It literally doesn’t work either on the bus, or tube. Last time tried was yesterday. Also Apple Pay works with my Lloyd’s card and it does work, but not with Monzo. There are a few topics here on the community website devoted to this, not yet resolved.
This on the watch or phone?
Just realised my Apple Pay TfL transactions might have been on my credit card rather than Monzo.
I do have several TfL Monzo transactions though, just not in the last couple of months. Is there a way to identify whether a previous Monzo transaction was done direct on card or via Apple Pay?
