Password/Personal info stolen

Im suspecting my account details have been stolen, as an online transaction was made but not by me. I have my card on me so i’m not sure what to do, i’ve ordered another one but i’m wondering how to change account passwords, and if there’s anything else I can do ? I’ve reported it and it was refunded but I don’t feel secure knowing someone can spend money at any time with my details

Hi. Welcome.

Your account doesn’t have a password. If your email account is secure then so is Monzo.

If they have your card details they can spend online, but if you’ve cancelled your card and ordered another then you’ve solved that problem.


ok great thank you